Sentral Onboarding
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Sales Specialist

Onboarding plan · 4-week guided start

Focus

Complete daily operations of the community while encompasing Sentral's standards and values.

Key Skills / Milestones

Be up to date on all Elevate classes: bonus if all team members are also up to date. Be able to recite the Values and know ways to live those out day-to-day. Set 60-90 and 1 year goals. Can run the full sales cycle — from first lead contact through closing and follow-up — with manager sign-off.

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DAY 1

9 tasks
  • Daily tasks: email, phone messages, CRM follow up
    Owner: SelfDuration: 30 - 60 Minutes
  • Morning huddle
    Owner: TeamDuration: 15 Minutes
  • Tour as scheduled
    Owner: SelfDuration: As scheduled
  • Work in CRM queue
    Owner: SelfDuration: As time permits
  • Pet Screening Introduction
    Owner: SelfDuration: 1 Hour
  • Continue Leasing Learning Plans in Grace Hill
    Owner: SelfDuration: As time permits
  • Afternoon huddle
    Owner: TeamDuration: 15 Minutes
  • Weekly Standards Goal: Make Each Other Better Prompt: How can you support a teammate this week?
    Owner: SelfDuration: 30 Minutes
  • Daily recap and reflection
    Owner: SelfDuration: 15 Minutes
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DAY 2

8 tasks
  • Daily tasks: email, phone messages, CRM follow up
    Owner: SelfDuration: 30 - 60 Minutes
  • Morning huddle
    Owner: TeamDuration: 15 Minutes
  • Tour as scheduled
    Owner: SelfDuration: As scheduled
  • Work in CRM queue
    Owner: SelfDuration: As time permits
  • Continue Leasing Learning Plans in Grace Hill
    Owner: SelfDuration: As time permits
  • Assistance Animals in Multifamily Housing
    Owner: SelfDuration: 30 Minutes
  • Afternoon huddle
    Owner: TeamDuration: 15 Minutes
  • Daily recap and reflection
    Owner: SelfDuration: 15 Minutes
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DAY 3

7 tasks
  • Daily tasks: email, phone messages, CRM follow up
    Owner: SelfDuration: 30 - 60 Minutes
  • Morning huddle
    Owner: TeamDuration: 15 Minutes
  • Tour as scheduled
    Owner: SelfDuration: As scheduled
  • Work in CRM queue
    Owner: SelfDuration: As time permits
  • Continue Leasing Learning Plans in Grace Hill
    Owner: SelfDuration: As time permits
  • Afternoon huddle
    Owner: TeamDuration: 15 Minutes
  • Daily recap and reflection
    Owner: SelfDuration: 15 Minutes
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DAY 4

7 tasks
  • Daily tasks: email, phone messages, CRM follow up
    Owner: SelfDuration: 30 - 60 Minutes
  • Morning huddle
    Owner: TeamDuration: 15 Minutes
  • Tour as scheduled
    Owner: SelfDuration: As scheduled
  • Work in CRM queue
    Owner: SelfDuration: As time permits
  • Continue Leasing Learning Plans in Grace Hill
    Owner: SelfDuration: As time permits
  • Afternoon huddle
    Owner: TeamDuration: 15 Minutes
  • Daily recap and reflection
    Owner: SelfDuration: 15 Minutes
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DAY 5

10 tasks
  • Daily tasks: email, phone messages, CRM follow up
    Owner: SelfDuration: 30 - 60 Minutes
  • Morning huddle
    Owner: TeamDuration: 15 Minutes
  • Tour as scheduled
    Owner: SelfDuration: As scheduled
  • Work in CRM queue
    Owner: SelfDuration: As time permits
  • Continue Leasing Learning Plans in Grace Hill
    Owner: SelfDuration: As time permits
  • Annual Security Training
    Owner: SelfDuration: 25 Minutes
  • Afternoon huddle
    Owner: TeamDuration: 15 Minutes
  • Reflection of Standards: Make Each Other Better Prompt: How did you support a teammate this past week? How can you implement this into your daily/weekly routine?
    Owner: SelfDuration: 30 Minutes
  • End-of-training review + Final Evaluation
    Owner: SupervisorDuration: 1 Hour
  • Goal setting for next 30/60/90
    Owner: SupervisorDuration: 45 Minutes