Sentral Onboarding
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Director of Building Services

Onboarding plan · 4-week guided start

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Daily

1 task
  • Daily morning and afternoon huddles - schedule on the calendar and make a priority
    Owner: TeamDuration: 15 Minutes
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Weekly

1 task
  • Teams chat check-in (weekly → bi-weekly as appropriate); Schedule individual 1:1's with each member
    Owner: SupervisorDuration: 30 Minutes
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30 Days

1 task
  • Breezy Training - Overview
    Owner: SelfDuration: 30 Minutes
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30 Days + Yearly

4 tasks
  • Human Trafficking in Rental Housing
    Owner: SelfDuration: 30 Minutes
  • Sentral-Life Mobile App Training
    Owner: SelfDuration: 1 Hour
  • Sentral-Life Mobile App - Maintenace Deep Dive
    Owner: SelfDuration: 30 Minutes
  • Annual Security Training
    Owner: SelfDuration: 25 Minutes
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60 Days + Yearly

1 task
  • Conflict Resolution (Supervisor Version)
    Owner: SelfDuration: 2 Hours
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45 Days + Yearly

1 task
  • Annual Sentral Safety Training
    Owner: SelfDuration: 40 Minutes
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60 Days

4 tasks
  • 60-day follow-up: performance & goals — Scheduled by RD | VP
    Owner: RegionalDuration: 45 Minutes
  • Fair Housing Booster: Practicing Fair Housing
    Owner: SelfDuration: 5 Minutes
  • Fair Housing Booster: Local Nuisance Ordinances
    Owner: SelfDuration: 5 Minutes
  • Internal Interview Strategies
    Owner: SelfDuration: 1 Hour
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8 Weeks

1 task
  • HD Supply: Fire Extinguisher Safety
    Owner: SelfDuration: 30 Minutes
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2 Months

1 task
  • Make Ready Punch List
    Owner: SelfDuration: 5 Minutes
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9 Weeks

2 tasks
  • Dealing with Difficult People
    Owner: SelfDuration: 1 Hour
  • Preventative Maintenance
    Owner: SelfDuration: 1 Hour
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11 Weeks

1 task
  • Property Management Financials
    Owner: SelfDuration: 1 Hour 15 Minutes
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90 Days

1 task
  • 90-day follow-up: performance & goals — Scheduled by RD | VP
    Owner: RegionalDuration: 45 Minutes
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Quarterly

1 task
  • Quarterly Assessments | Standards Review
    Owner: GM | Directors + RD | VPDuration: 3 Hours +
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6 Months

2 tasks
  • DEI Booster: Tips for Using Gender-Inclusive Language
    Owner: SelfDuration: 5 Minutes
  • Booster: Compliments and Comments
    Owner: SelfDuration: 5 Minutes
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Annual/Recurring

6 tasks
  • Sexual Harassment Refresher (Supervisor Version)
  • Drug-Free Workplace Supervisor Refresher
  • Diversity and Inclusion Supervisor Refresher
  • Workplace Harassment Supervisor Refresher
  • Fair Housing Refresher
  • Active Shooter Awareness
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Other

29 tasks
  • Learing Plans — Status
    Owner: LengthDuration: Required
  • Conflict Management - Supervisor — ⏳ Not Started
    Owner: 3 Hours 15 MinutesDuration: Yes
  • Diversity, Equity, and Inclusion - Supervisor — ⏳ Not Started
    Owner: 3 Hours 45 MinutesDuration: Yes
  • Fair Housing Compliance for Maintenance (Required) — ⏳ Not Started
    Owner: 5 Hours 35 MinutesDuration: Yes
  • HR & Supervisory Management (Required) — ⏳ Not Started
    Owner: 1 HourDuration: Yes
  • Leadership Essentials (Required) — ⏳ Not Started
    Owner: 5 Hours 35 MinutesDuration: Yes
  • Safety Essentials — ⏳ Not Started
    Owner: 2 Hours 30 MinutesDuration: Yes
  • Workplace Ethics & Compliance - Supervisor — ⏳ Not Started
    Owner: 4 Hours 50 MinutesDuration: Yes
  • Maintenance Customer Service Skills — ⏳ Not Started
    Owner: 20 MinutesDuration: Yes
  • Maintenance Foundational Awareness — ⏳ Not Started
    Owner: 7 Hours 30 MinutesDuration: Yes
  • Maintenance Physical Safety & Equipment Use — ⏳ Not Started
    Owner: 45 MinutesDuration: Yes
  • Maintenance Property Operations — ⏳ Not Started
    Owner: 20 MinutesDuration: Yes
  • Make Ready Skills — ⏳ Not Started
    Owner: 2 Houes 19 MinutesDuration: Yes
  • Interpersonal Skills — ⏳ Not Started
    Owner: 15 Minutes
  • Mental Health and Wellness — ⏳ Not Started
    Owner: 1 Hour 5 Minutes
  • Personal Effectiveness — ⏳ Not Started
    Owner: 4 Hours 35 Minutes
  • Personal Growth & Resilience — ⏳ Not Started
    Owner: 20 Minutes
  • Resident Retention — ⏳ Not Started
    Owner: 3 Hours 15 Minutes
  • Safety Series (Elective) — ⏳ Not Started
    Owner: 6 Hours
  • Electrical Maintenance and Repair — ⏳ Not Started
    Owner: 17 Minutes
  • G/E Dishwasher Maintenance and Repair — ⏳ Not Started
    Owner: 16 Minuites
  • G/E Dryer Maintenance and Repair — ⏳ Not Started
    Owner: 34 Minutes
  • G/E Stack Washer/Dryer Maintenance and Repair — ⏳ Not Started
    Owner: 33 Minutes
  • G/E Washer Maintenance and Repair — ⏳ Not Started
    Owner: 27 Minutes
  • HVAC Maintenance and Repair — ⏳ Not Started
    Owner: 1 Hour 21 Minutes
  • Plumbing Maintenance and Repair — ⏳ Not Started
    Owner: 41 Minutes
  • Pool Maintenance and Repair — ⏳ Not Started
    Owner: 36 Minutes
  • Stress Management — ⏳ Not Started
    Owner: 1 Hour 15 Minutes
  • Whirlpool Dishwasher Maintenance and Repair — ⏳ Not Started
    Owner: 9 Minutes