Sentral Onboarding
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Porter

Onboarding plan · 4-week guided start

Focus

Systems, introductions, property knowledge, and compliance.

Key Skills / Milestones

Comfortable navigating Yardi, Sentral App/Riseio, Teams, Outlook. Understand daily flow across departments (leasing → experience → maintenance → lifestyle). Has completed HR compliance. Property walk-through, safety + emergency procedures, interdepartmental intros (Sales, Experience, Lifestyle, Fitness, Maintenance (as aplicable).

+

DAY 1

10 tasks
  • Welcome meeting & team introductions
    Owner: SupervisorDuration: 1 Hour
  • Morning huddle
    Owner: TeamDuration: 15 Minutes
  • Property tour (front/back-of-house) & amenity overview
    Owner: SupervisorDuration: 1 Hour
  • Lunch with Supervisor & Q&A (+Team if budget allows)
    Owner: SupervisorDuration: 1 Hour 30 Minutes
  • Set up Rippling dashboard, confirm logins, Outlook, Teams, SharePoint, OneDrive, Phone system/messages
    Owner: IT / SupervisorDuration: 30 Minutes
  • Sexual Harassment
    Owner: SelfDuration: 1 Hour 40 Minutes
  • Complete I9 paperwork, confirm with supervisor
    Owner: Self, SupervisorDuration: 15 Minutes
  • HR New Hire Orientation
    Owner: HRDuration: 1 Hour
  • Afternoon huddle
    Owner: TeamDuration: 15 Minutes
  • Daily recap and reflection
    Owner: SelfDuration: 15 Minutes
+

DAY 2

9 tasks
  • Sentral Standards walkthrough - full property walk
    Owner: SupervisorDuration: 1 Hour
  • Morning huddle
    Owner: TeamDuration: 15 Minutes
  • Fair Housing
    Owner: SelfDuration: 2 Hours
  • Sentral Community Standards Training
    Owner: SelfDuration: 30 Minutes
  • Afternoon huddle
    Owner: TeamDuration: 15 Minutes
  • Safety Series: Bloodborne Pathogens
    Owner: SelfDuration: 20 Minutes
  • Set first 30-days goals
    Owner: SupervisorDuration: 15 Minutes
  • Confirm addition to all community and teams groups, All-Co groups
    Owner: SelfDuration: 15 Minutes
  • Daily recap and reflection
    Owner: SelfDuration: 15 Minutes
+

DAY 3

6 tasks
  • Standards reflection - What does Think Like an Owner mean to me?
    Owner: SelfDuration: 15 Minutes
  • Morning huddle
    Owner: TeamDuration: 15 Minutes
  • Detailed walk through of property with expectations, loading dock, storage areas, chemical cage (MSDS), housekeeping scope; create product needs list,
    Owner: Self, SupervisorDuration: 2 Hours
  • Time & Attendance Training - Entering Time Off & Clocking In and Out in Rippling
    Owner: SelfDuration: 20 Minutes
  • Afternoon huddle
    Owner: TeamDuration: 15 Minutes
  • Daily recap and reflection
    Owner: SelfDuration: 15 Minutes
+

DAY 4

7 tasks
  • Begin property walk completing porter duties
    Owner: SelfDuration: 14 minutes
  • Morning huddle
    Owner: TeamDuration: 15 Minutes
  • Active Shooter Awareness
    Owner: SelfDuration: 20 Minutes
  • SharePoint, Elevate & SOP Review - Where to find and how to search
    Owner: SupervisorDuration: 1 Hour
  • Sentral Uniform Playbook
    Owner: SelfDuration: 30 Minutes
  • Afternoon huddle
    Owner: TeamDuration: 15 Minutes
  • End-of-week recap + open Q&A
    Owner: SupervisorDuration: 30 Minutes